Guest: Juan Perez,
Chief Information and Engineering Officer at UPS.
Juan Perez is the Chief Information and Engineering Officer of UPS. Juan has been a driving force in UPS’s evolution into advanced analytics, and in this conversation, he shares how UPS is optimizing delivery routes to improve service and efficiencies.
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Show Notes
3:10 - The Scale of Juan’s Responsibilities
5:04 - The Origins of UPS’ Orion System
11:35 - The Lessons Juan Has Learned At UPS
16:55 - How to Frame and Solve Large Problems
20:25 - Stimulating Change in a Large Company
31:00 - The Logistics and Tech UPS Uses to Track Drivers and Packages
40:25 - Juan’s Advice for a First Time CIO
Mentions
Salesforce
The Lightning Platform
UPS
The MLB App
Microsoft Outlook
L.A. Dodgers
UPS Orion
Democracy